Trust is part of
the product.
Understand how WBIZ approaches data protection, privacy, and responsible messaging for teams using the official WhatsApp Business Platform.
FAQ
Compliance, common questions
Anything missing, a founder will answer directly.
How we handle data, consent and security, aligned with the DPDP Act and GDPR.
We follow practices aligned with India's DPDP Act. See the DPDP page for detail.
Yes, including data subject access and deletion. See the GDPR page.
You do. WBIZ processes it to run the service.
Yes. We can sign a data processing agreement.
No. Your conversations are not used to train models.
Each contact records how and when they opted in, and opt outs are honoured.
HTTPS in transit, signed webhooks, scoped keys, roles and audit logs.
On infrastructure aligned with your compliance needs. Ask for specifics.
Yes. Ask and we will share it with the DPA.
Email support@wazy.africa for access, correction or deletion.
Yes, for sensitive actions.
You export it, and it is deleted per the retention terms.
In transit yes. WhatsApp delivery uses Meta's own infrastructure.
Email support@wazy.africa.