Shared team inbox
One live queue for every number, with an owner and a deadline on each chat.
ExploreEverything You Need to Run
WhatsApp, In One Workspace.
One shared queue, one AI agent, one contact record and one API. WBIZ covers the whole messaging loop, so a campaign reply lands in the inbox, an automation escalates it and analytics reports on it without re-keying between tools.
130+ capabilities15 product categoriesOfficial Meta Cloud APIZero markup on Meta fees
Explore more
The rest of the platform
WhatsApp AI agent
Meta’s hosted agent on your number, configured in WBIZ, with human handover.
ExploreChatbot builder
No-code automations with 12 trigger and 14 action types, versioned for safe live edits.
ExploreBroadcast campaigns
Template sends with a seven-state funnel and a reply-aware follow-up drip.
ExploreNative voice calling
Real inbound and outbound WhatsApp calls inside the inbox, logged on the thread.
ExploreWhatsApp Flows
Forms, bookings and menus that render inside the chat, on Meta’s real Flow JSON.
ExploreTemplates
A Meta-parity builder with a pre-submit test harness and full button coverage.
ExploreContacts CRM
Tags, open custom fields, rule-based segments and a per-contact notes timeline.
ExploreLead forms and cards
Hosted forms, an iframe embed, digital business cards and a paper card scanner.
ExploreAnalytics
Delivery, flow and cost analytics reconciled against Meta’s conversation rates.
ExploreDeveloper API
Documented REST API, scoped keys, an embedded playground and signed webhooks.
ExploreGreen tick and roles
Verification support, team roles and permissions, and an always-on audit log.
ExploreHow it works
The loop, end to end:
attract, converse, automate, analyse.
01AttractClick to WhatsApp ads, hosted lead forms, QR codes and digital cards bring people into the chat.
02BroadcastApproved templates go to a live segment, with per-recipient media and a projected cost before you send.
03ConverseThe shared inbox assigns each chat, tracks an SLA, and lets an agent call when text stops working.
04AutomateFlows and chatbots qualify, book and route, with the AI agent handling repeat questions.
05AnalyseDelivery, flow and cost analytics tie every number back to Meta’s real conversation rates.
Everything except multi-team scale controls is on the paid plan, including the developer API. The free tier covers the shared inbox, contacts and templates.
No. Inbox, automations, flows and campaigns are all no-code. The API is there if you want to build.
Around 130 across fifteen categories, benchmarked against rivals on the compare page.
One workspace for WhatsApp: a shared inbox, an AI agent, campaigns, automations, calling and a real API, on the official Meta Cloud API.
Yes. WBIZ runs on Meta's Cloud API, so it is the official Business Platform, not an unofficial workaround.
You get a WhatsApp Business Account through the signup, which WBIZ walks you through.
In most cases yes, if it is not already live on another WhatsApp app. Onboarding checks this.
A platform plan plus Meta's per conversation fees at cost, with no markup added on top.
You pay Meta's conversation fee exactly, with nothing added by us.
Yes. The shared inbox lets a whole team work one number with owners and roles.
No. The inbox, automations and campaigns are built for non technical staff, and the API is there when you want it.
Plans differ by inbox seats, automation and campaign limits and add ons. The pricing page lays it out.
Yes. There is a free tier with no timer, and no card to start.
It is used across real estate, ecommerce, healthcare, education and more, each with its own workflow.
Connecting a number and sending your first message is usually same day, once Meta verifies the basics.
Try the whole loop free
Connect your number through Meta’s signup and run the inbox, a campaign and an automation on the free tier.