Start from a playbook
Each industry page carries the Flows, templates and automations that fit that business.
See by teamEleven Industries,
Eleven Playbooks.
The platform is the same everywhere. What changes is the workflow: a site visit booking for real estate, a COD confirmation for ecommerce, a rebooking nudge for a salon.
Industry specific FlowsReady made automationsTemplates per use caseOne platform underneath
Explore more
The rest of the platform
Adapt it to your process
Nothing is locked. Change the questions, the routing and the timings.
See automationsMeasure what changed
Response times, bookings, no shows and cost per qualified lead.
See analyticsPick your industry
Every page carries the workflow, the mockups and the questions specific to it.
Real EstatePortal leads answered in seconds, site visits booked in chat.
EcommerceCart recovery, COD confirmation and delivery updates.
HealthcareAppointment booking, reminders and report delivery.
EducationAdmission enquiries, counselling follow ups and fee reminders.
TravelRequirement briefs, itineraries and quote follow ups.
Financial ServicesAuthentication, alerts, consent and audit records.
RetailStore enquiries, QR entry points and offer broadcasts.
AutomotiveTest drives, service reminders and recall notices.
RestaurantsReservations, menus and no show reminders.
Beauty and salonsService booking, reminders and rebooking.
LogisticsDelivery notifications, address correction and COD.
What every page shares
One platform,
many playbooks.
01Shared inbox with owners and SLAsEvery conversation has a person responsible and a deadline, whichever team is working it.
02Automations and the AI agentDeflect the repeats, qualify the leads, and hand over to a human cleanly.
03Campaigns and FlowsBroadcast to a live segment, and collect what you need inside the chat.
04Honest pricingMeta fees at cost, a flat plan fee, and the API included rather than upsold.
Start with your industry playbook
Start free, pick the one workflow that costs you the most today, and set it up.
FAQ
WhatsApp by industry, common questions
Anything missing, a founder will answer directly.
Real estate, ecommerce, healthcare, education, travel, finance, retail, automotive, restaurants, salons and logistics, among others.
The platform is the same. What changes is the workflow: the Flows, automations and templates you build for your trade.
No. Plans go by usage and features, not by industry.
Most WhatsApp use cases fit: bookings, order updates, lead capture, reminders and support. If unsure, ask and a founder will tell you straight.
Yes. Every industry runs on Meta's official Cloud API.
Yes. Click to WhatsApp ads and portal leads land as contacts across industries.
Yes. The shared inbox works the same whether you sell homes or handle deliveries.
Yes. Utility templates cover confirmations, reminders and status updates.
Yes. You feed it your own content, so it answers questions specific to your business.
Yes. Consent tracking, approved templates and opt outs keep sends within the rules.
Yes. The API and automations link WBIZ to your CRM, store or core system.
Usually same day for the basics, once Meta verifies your number.
Yes. A free tier with no timer lets you test with your own workflow.
The case studies and industry pages show how similar businesses set it up.
The building blocks are general, so most businesses fit. Tell us your workflow and we will point you to the right setup.