Repeat questions answered instantly
Pricing, hours, availability and policy questions get a correct answer at 2am without waking anyone.
Meta’s Own AI Agent,
Managed From Your Workspace.
This is not a chatbot pretending to be AI. It is Meta’s hosted WhatsApp AI agent, switched on for your number and configured from WBIZ with your FAQs, files and website, with a clean handover to a human the moment it matters.
Meta hosted agentHuman take-over and returnTest playground and evalsScoped to your number
Agent setup
Agent live
Connected number+91 98• ••210
ModelMeta hosted
Knowledge sources4 files
Website trainedwazy.africa
Handover ruleintent: buy
ToneConcise
LanguagesEN, HI
FallbackHuman, 24×7
Working hoursAlways on
Test playground sandbox
Do you ship to Nairobi?Yes, in two to four days. Want me to check the rate for your order?How much for 3 units?For 3 units it is ₹7,200 including delivery. Shall I create the order?Actually can a person help me? Handover to human · 0.4sConnecting you with Aisha now 👋
Message the agent…
Last 7 days
Conversations handled
2,184
+18% vs last week
Resolved by AI
71%
1,551 chats
Top intents
Pricing42%
Delivery28%
Order status19%
Other11%
A handover that keeps context
When the agent hands over, the human sees the full conversation, not a summary.
You stay in control
Configure tone, knowledge and the exact intents that must reach a person.
Configuration
Your knowledge, Meta’s model, your rules
Point the agent at your FAQs, documents and website, set the tone, and define the intents that must always reach a human. A test playground and evals let you rehearse before it goes anywhere near a customer.
On any conversation an agent can take over, and hand control back to the AI when the tricky part is done.
- Knowledge from files, FAQs and your site
- Handover rules by intent or keyword
- Playground plus evals before going live
- Availability depends on Meta allowlisting your number
AI agentMeta hosted, on your number
Knowledge sources4 connected
Handover ruleon intent: buy
Deflected first replies62%
Sandbox tests this week128 passing
An agent can take over any conversation, or hand it back to the AI, from the same thread.
How it works
From zero to live,
in four steps.
01Request allowlistingMeta allowlists the number for the AI agent. We guide the request.
02Add your knowledgeUpload files, paste FAQs or point at your website.
03Set the handoverChoose the intents and keywords that must reach a human immediately.
04Test, then go liveRehearse in the playground, check the evals, then switch it on.
What is inside,
in detail.
Knowledge sources
Files, FAQ text and website content, all scoped to your workspace.
Tone control
Concise, warm or formal, so the agent sounds like your brand.
Take over and return
An agent can seize a conversation and hand it back without losing history.
Test playground
Try prompts against your real configuration before customers see it.
Evals
Repeatable checks so a knowledge change does not quietly break answers.
Deflection reporting
See what share of first replies the agent handled.
Where rivals say no
The same feature,
across four platforms.
FeatureWBIZWATIInteraktAiSensy
Meta-hosted AI agent with handover———
Take over and return to AI in the inbox———
Test playground and evals———
AI configured from the same workspace as the inboxLimitedLimitedLimited
Competitor entries are indicative, from public 2026 pages. See the full 89-row benchmark.
FAQ
WhatsApp AI agent questions
Anything missing, a founder will answer directly.
Meta’s. The agent is hosted by Meta and runs on your number. WBIZ is where you configure it and where handover happens.
No. Your conversations are not used to train models.
Set handover rules so sensitive intents always reach a human, and use the playground and evals to catch problems before launch.
Availability depends on Meta allowlisting the number. We will tell you upfront if yours is unlikely to qualify yet.
WBIZ adds no per-message charge. Meta’s conversation fees apply as normal.
It reads the incoming message, answers from your own content, and collects details or hands to a human when it is unsure.
From the material you give it: your FAQs, docs and product notes. It is not guessing from the open internet.
Yes. You set the voice, the languages it replies in and the topics it should refuse or escalate.
It replies in the languages you enable, so a customer writing in Hindi gets a Hindi reply.
You give it guardrails and escalation rules, so pricing disputes or complaints go straight to a person.
Yes. It can trigger an automation, book a slot through a Flow or tag the contact, then carry on the conversation.
Reporting shows how many chats it closed without a human and where it handed over, so you can tune it.
The full thread and everything it collected pass to the agent, so the customer never repeats themselves.
No. You configure it in the dashboard by adding content and rules, not by writing code.
Yes. You choose which numbers it runs on and can switch it off whenever you want.
Start free and try it on your own number
The free tier has no timer. Connect a number through Meta’s signup and see this working with your own conversations.